Delivery policy
《Estimated period to ship》
It is listed on each product page. Please check at the time of purchase.
■ Period from order to delivery
From your order (after payment confirmation) to shipping7-14 days of business (closed on Saturdays, Sundays, and holidays)] We have time.It will take about 4 days from shipping to delivery.Basically, all staff are delivered in about 2 weeksWe are trying to do it,Comprehensively from order to delivery"10th-18th business day"We have time.
* If there are large holidays such as holidays and holidays in the suppliers, we will notify you separately at the shop.
* The above is a guide period. Please note that it may be different depending on the situation of overseas, external wholesale, manufacturers, international delivery companies, etc. to ship from overseas.
▼ International Shipping Please see below for orders other than Japan (US)
https://nnine.shop/en-us/pages/international
《About delivery when ordering multiple products》
If you purchase multiple products with the same order number, please note that all will be shipped after all.
* After the shipping email notification, we hope that the delivery company can check the luggage status based on the tracking number.
<< About shipping [Normal time] >>
The shipping fee is 800 yen nationwide.
Free shipping on orders over 13,000 yen.
"Shipping fee [time to resend]"
If the product is resent due to customer reasons, such as when the product is not received beyond the storage period of the delivery company, the retransmission fee will be resent after confirming the payment in advance. Please note. The resetment fee varies depending on the storage status of the product, so "inquiryPlease contact us from.
The following is information for foreign users ▼
An online Boutique featuring Popular asian Fashion Brands.
Customers Outside of JAPAN CAN MESSAGE us On Instagram with [Hi Nnine] To Receive A 15% OFF COUPON CODE.
*We are Open to Discussing Sizes in Advance and Will Gladly Recommend The Best Fit FOR YOUR NEEDS.
*We Offer Multiple Convenient Ways to Get in Touch with Our Store, Including, Instagram, and EMAIL.
Our Store Offer Overseas Overseas Delivery!
PLEASE ALLOW 3-10 Business Days for Order Processing. We Work with the Following RELIABLE COURIERS TO ENSURE YOURDERS REACH YOU SAFELY.
Transit Time: The Duration from The Moment You PARCEL LEAVES OUREHOUSE.
-Stable logistics.
-Full Tracking Details.
-Free Re-Delivery in case Wass Wass Wrong.
-FULL Compensation if your Order Get Lost
-Shipping Carrier: 4px (https://track.4px.com/#/)
Be here Estimated Transit Times for Select Countries: (In Principle, No Customs ARE PAID, But IF Any Are INCURRED Pany.)
United States: 8-13 BUSINESSdays (Free shipping on orders over $150.00 USD)
Canada: 10-15 BUSINESSdays (Free shipping on orders over $200.00 CAD)
Australia: 10-15 BUSINESSdays (Free shipping on orders over $150.00 AUD)
United Kingdom: 8-10 BUSINESSdays (Free shipping on orders over £130.00 GBP)
Germany: 8-10 BUSINESSdays (Free shipping on orders over €120.00 EUR)
Italy: 5-10 BUSINESSdays (Free shipping on orders over EUR120.00)
France: 10-13 BUSINESSdays (Free shipping on orders over €120.00 EUR)
Spain: 8-12 days
Singapore: 4-7 days (Free shipping on orders over $200.00 SGD)
Saudi Arabia: 6-9 days
Japan: 7-14 days days (Free shipping on orders over ￥15,000)
South Korea: 7-14 days days (Free shipping on orders over 150,000 KRW)
etc,
1) Shipping time does not include the 3-8 BUSINESSday processing period required to prepare your order from the date it was placed. If there is a delay in arrival from the supplier brand, it may take additional time to ship.
2) We are committed to delivering your parcel ASAP. However, additional time may be needed for issues such as invalid addresses or customs clearance.
3) We will send you a tracking number after shipping. If you fail to receive the shipment, it can be reshipped only once. Please pick up your package. If the delivery status is Failed, please contact us. Please contact us for the phone number of the shipping company
4).Cancellations after shipping will not be accepted. If you wish to cancel your order, please contact us within 1-2 days after placing your order.
If you have any questions or need further assistance, please don't hesitate to If you have any questions or need further assistance, please don't hesitate to contact us: [email protected]